Terms and Conditions

Welcome to 24x7emall.in

By using our website, you agree to comply with and be bound by the following terms and conditions:

1. You must be at least 18 years old to make a purchase on 24x7emall.in.
2. All sales are final.
3. We reserve the right to modify or discontinue any product or service without notice.
4. Prices are subject to change without prior notice.
5. Your personal information is protected as outlined in our Privacy Policy.

By accessing and using 24x7emall.in, you agree to these terms and conditions. If you do not agree, please do not use our website.

Shipping Policy

We have integrated fast shipping on our website. Once an is order received, the products will be shipped within 2 days and then delivered within 5 to 7 working days.

Cancellation Policy

You as a customer can cancel your order anytime up to the processing cut-off time for which you have placed an order by calling our customer service at 7060112233. In such a case we will refund any payments already made by you for the order.

Refund Policy

The policy should contain the duration and mode of refund. Sample Format – Once cancelled or order returned, a refund will be processed which will be credited within 7 to 10 working days.

Return Policy

General Return Guidelines

1.⁠ ⁠Return Eligibility:
– Products must be returned within 48 hours of the received date.(Tracking ID Should Be shared Within 48 Hours)
– Items must be in their original condition, unused, and with all tags and packaging intact With original box
– Discounted products cannot be returned or replaced.

2.⁠ ⁠Non-Returnable Items:
– Pet Products Hygiene products, including but not limited to personal care items, cosmetics, and any product that comes in direct contact with the skin or body, are not eligible for returns due to health and safety concerns.

3.⁠ ⁠Return Shipping:
– The customer is responsible for all return shipping costs.
– We recommend using a trackable shipping service or purchasing shipping insurance for items of high value. We do not guarantee that we will receive your returned item.

4.⁠ ⁠Reverse Pickup:
– Reverse pickup services are not available. Customers must arrange their own return shipping.

5.⁠ ⁠Refunds:
– Once your return is received and inspected, we will send you an email to notify you of the approval or rejection of your refund.
– If approved, your refund will be processed, and a credit will automatically be applied to your original method of payment within a 7 days.

6.⁠ ⁠Exchanges:
– We only replace items if they are defective or damaged. If you need to exchange it for the same item, please contact our customer service team.

7.⁠ ⁠Return Process:
– To initiate a return, please contact our customer service team at support@24x7emall.in with your order number and details about the product you would like to return.
– Upon approval, you will receive instructions on how and where to send your return.

8.⁠ ⁠Contact Information:
– For any questions or concerns regarding our return policy, please contact us at support@24x7emall.in

Thank you for shopping with us! Your satisfaction is our priority.

Contact Us

Customer Care : 7060112233

Business Customers : 9903700300

Email : support@24x7emall.in

Address :

24×7 eMall
KOLKATA 700089

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